Users at Novitasphere can obtain information regarding the status of appeals, including the outcome of the appeal users can also Obtain account receivable details including recoupment, adjustment, collection amounts, and duplicate demand letters.


It is an absolutely free, secure internet portal for providers, billing services, and clearinghouses. In addition, users are able to search using the Financial Control Number lookup tool to identify the claim involved. Users can also receive account receivable details, including recoupment, adjustment, collection amounts, and duplicate demand letters.

Novitasphere, is a free web-based portal that is offered by Novitas Solutions to allow users to access, view and print electronic remittances via a secure website portal.

Get Assistance

Login Guidelines 

To Login at Novitasphere, one can follow the step-by-step guide given below.

Step 1: Visit the official portal of Novitashpere at: https://www.novitas-solutions.com/.

Step 2: Click on the “User Sign-In” button under the dropdown menu at “Novitasphere portal” on left side of the website.

Step 3: Enter the username you created while registering at the website.


Step 4: Enter the password you created while registering at the website.

Step 5: Click on “Agree to our Terms & Conditions”.

Step 6: Click on the green color “sign-in” button to get yourself logged in.

Login Requirement 

To Access the Novitasphere website

  • Novitasphere login web address.
  • You need a valid username and password to log in to Novitasphere.
  • You must be running Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox.
  • PC or laptop or smartphone or tablet with reliable Internet access.

Registration Guidelines At Novitasphere

To register yourself at Novitasphere, one should follow the guidelines given below.

  • Enter your personal details i.e First name, Middle name, Suffix, Date Of Birth, E-mail Address, Confirm E-mail Address.
  • Enter your Contact details.


  • Set up your credentials i.e. Username and Password.
  • Click “Register” to get yourself registered at Novitasphere.

Novitasphere Enrollment Steps for Provider Offices and Facilities

Step 1 – Complete the Novitasphere Portal Enrollment Form.

Step 2 – Provider Office Approver Access Request.

Step 3 – Provider Office Back-Up Approver Access Request.

Step 4 – All Other Staff (End User) Access Request.

Step 5 – Provider Office Approver/ Provider Office Back-Up Approver Review End User Requests.

If you have questions about enrollment, password resets, or usage, please contact the Novitasphere Help Desk at 1-855-880-8424 from 8:00 AM – 5:00 PM Eastern Time (ET), 7:00 AM – 4:00 PM Central Time (CT). Please have your Provider Transaction Access Number (PTAN), National Provider Identifier (NPI), and Tax ID available when calling Novitasphere.

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